Wincom is IT services company established 17 years back in Dubai started to support corporate services with high quality. Our strength of services is mainly for Banks. We are professionally managed field service, for the simple reason that good service keep customers satisfied, and generates continuous business stream for the service provider, builds long term customer relationships.
Wincom has been started with the objective of meeting the support and service level needs of the end-user by retaining certified and qualified technical specialists for each manufacturer and hold recommended spare parts in its inventory for contracted customers and to provide Service Level Agreements (SLA) to suit the end-user demands and respond to service call in an assured agreed time frame.
Thus Wincom has a strong background in terms of understanding the customer needs & problems, and offering the best support to the customers. This has evolved the following support policy for our customers.